PHOENIX STAFFING

Phoenix staffing is a family who provide passionate people to ignite experiences and bring brands to life.
Phoenix believes that excellent customer service, passion and attention to detail is essential for the establishment and operation of all venues and events.

We invest in the recruitment, training and development of our team, empowering strong sales agents, who maximise revenue and are guaranteed to increase profitability and customer experience.

The covid-19 pandemic has presented a new set of opportunities and practices, which we have successfully implemented and continue to monitor. We are committed to securing client and customer safety and trust, whilst ensuring the heartbeat of hospitality is experienced freely.

COVID-19 Operations

Practical measures and services
Phoenix are committed to the successful re-launch of the nightlife and hospitality industry post-covid 19. We understand the extra measures and time venues have had to allocate and we are set on easing the process of transition.
Find out more

OUR CLIENTS

  • Mitchells and Butlers logo
    Stonegate Pubs logo
    Hilton hotel and resort logo
    Neverland logo
  • Gym Box logo
    FCC logo
  • SBG logo
    Rush logo
    Nutri Strength logo
  • Proud Embankment Logo
    Proud Cabaret Logo
    PRCA Logo
    MoJu Logo
  • UKG Logo
    SW4 logo
    Rileys Sports Bars Logo
    Proof drinks logo
  • VE logo
    Urban Fitness
    The Steel Yard logo
    Anytime Fitness logo
  • Club 49 Soho logo
    Black Fire logo
    Dogs Trust logo
    B-tempted logo
  • Winterland logo
    Dulwich logo
    Mi365 logo
    Hilton hotel and resort logo

OUR SERVICES

Phoenix provides both temporary and fixed staffing solutions to the hospitality, nightlife, festival and events industries. Our staff are hand picked and trained to ensure that we deliver high-quality, reliable, positive results.

We tailor solutions to your specific requirements with staff including up-selling shot staff, entertainment, brand ambassadors, waiting staff, bar staff, hosts & hostesses, festival crew, event stewards and more.

Phoenix cares about you and your business; we work innovatively and flexibly to help your business ignite. We believe that the people give brands extra dimension and we enjoy enabling you to make every vision a reality.
  • Upselling 
    Drinks
    Our promotional services can help create business, raise awareness of your brand and increase your sales.
    SUSTAINABLE
    STAFF
    We have an experienced team of staffers who have undergone in-depth sustainability training.
    HOSPITALITY 
    STAFf
    Having worked with five-star hotels, serviced weddings and corporate gatherings, ensuring bar staff, waiting staff and servers are briefed and trained to the highest level.
  • Digital services
    Services include Digital marketing, Google ads, Social media management and marketing, 360 virtual tour photography, Linkedin recruitment optimisation and AI technologies.
    Brand 
    Ambassadors
    Need help reaching a wider audience or increasing footfall? We can provide staff to distribute in all areas, at 
    anytime of the day or night.
    Entertainment
    Captivate your customers,
    whether it’s stilt walkers, fire
    breathers, dancers or themed
    actors, we can help to frame
    and structure your vision.
Our customers have seen a 25% increase in annual profit. With the added bonus of creating impeccable customer service and entertainment.
Speak to us about our free upselling drinks staffUpselling drinks case study

WHO ARE WE?

Established in the industry for over eleven years, we have been consistently providing excellent teams to businesses of all shapes and sizes.
We operate with HONOUR, INTEGRITY, INNOVATION AND IMPACT at the core of our operations and practices.
MEET THE TEAM
  • Phoenix staff party
  • Phoenix staff party
  • Phoenix staff party
  • Phoenix staff party
  • Phoenix staff party
  • Phoenix staff party
  • Phoenix staff party
  • Phoenix staff party
  • Phoenix staff party

WE HELP YOU GROW YOUR BUSINESS

GET IN TOUCH TO SEE HOW WE CAN HELP YOU.
10
+
YEARS IN OPERATION
120
+
CLIENTS SERVICED PER WEEK
6
k+
CONTRACTORS were
Provided work
13
k+
BOTTLES OF JAGERMEISTER SOLD PER YEAR
10
+
YEARS IN OPERATION
120
+
CLIENTS SERVICED PER WEEK
6
k+
CONTRACTORS were
Provided work
13
k+
BOTTLES OF JAGERMEISTER SOLD PER YEAR

WHY WORK WITH US?

PHOENIX GUARANTEE
ASSURED POST-COVID 19 SAFETY
All staff have undergone accredited training to ensure safety and trust.
GUARANTEED INCREASE IN REVENUE
We guarantee to increase your brand and revenue, using the latest software to track results, generate feedback and tailor strategy.
AROUND THE CLOCK SERVICE
A dedicated account manager will be on hand to ensure all enquiries will are responded to within 24 hours and solutions actioned around the clock.
SUSTAINABLE PRACTICES
We ensure all staff have been trained in sustainability in the workplace and necessary working practices implemented.
VARIETY OF STAFF NATIONWIDE
We consistently recruit and have a database of dedicated highly trained professionals, ensuring there is a constant flow of fresh energy and varied skill sets.
TRAINED PEOPLE WITH A HEART FOR HOSPITALITY
Our online booking system ensures efficiency of booking and briefing. Our Phoenix Academy trains staff to an excellent standard and we draw in people with the heart of hospitality.
INTEGRATION OF NEW TECHNOLOGIES
Innovation is at the heartbeat of our operations. We integrate and introduce relevant technology and digital practices to our services and customer journey.

WHAT OUR CLIENTS & STAFF SAY

  • “It has been a great pleasure working with Phoenix since the opening of The Seven Harrow in June 2019. Particularly Olivia, who is incredibly friendly, always manages to cater to all of our needs and requirements and has done an outstanding job to ensure we always receive a top quality service. All waiters/waitresses provided by Phoenix staffing have a true passion for their job and it is always a delight welcoming them to our venue. During the first Lockdown, Phoenix offered live fitness videos and workshops for our staff members - this kept us connected during the difficult period. Since re-opening in August, all contractors have done a exceptional job complying with COVID-19 restrictions and have demonstrated an outstanding service and professionalism, even offering a newly introduced selection of tasty edible shots provided by Phoenix (which our customers love). Working with Phoenix has defiantly proven to be worth-while. All in all I’m extremely impressed with Phoenix and I’m sure we will have a long-lasting relationship over the years to come. Thanks Olivia and the rest of the team!"

    Dillon, The Seven Harrow
  • “We were delighted to collaborate with Phoenix Staffing on the development of effective policy and practices to help support their values and ensure the safety of all hosts while working.

    Through several discussion workshops touching on issues such as legal frameworks, consent and boundaries, we helped this formidable all-women team to create an effective strategy for supporting all contractors in the event that they experience unwanted attention or any form of sexual harassment during a shift. 

    By immediately building in the right communication tools and a zero-tolerance approach to this behaviour, Phoenix demonstrated they are advocates for culture change and with these extra measures in place, will no-doubt attract clients who share this vision of a safer nightlife for all.”
  • “Phoenix and Olivia were a delight to work with. Quick turnaround and easy to communicate. Models were professional and all had a positive attitude in the photoshoot. Look forward to working with them again on future shoots!”
  • “Flawless service - from making the bookings to the teams who actually come and sell the shots. Always at the end of the phone and incredibly accommodating. A great addition to our venue and massively takes the pressure off the bar team by offering table service on busy nights. Carla in particular is a superstar and sells like an absolute boss!”
  • “I’ve worked for this company for over two years. Their really supportive and have a lot of work to meet your lifestyle. The team are really friendly. I’ve only had great experiences with them. The minimum pay is way above minimum wage too!!”

    ALEAH BAXTER
  • “I have worked for this company for a few months and I have more flexibility then I have had working in an office for 3 years. I feel so motivated and it feels amazing to be my own boss! highly recommend applying to Phoenix, it's the best decision I ever made”

    LUCY BRITTAIN
  • “I worked for Phoenix for 2 years and it was a great company to work for as they are so flexible. I could go travelling around south east Asia for 3 months and knew I had a job to come back to. My job that I was waiting to start as a career took 15 months from getting the job to me actually starting with them. Phoenix were great in this time as I kept thinking I was starting my new job then finding out I was postponed again. So I could always message them to get some shifts short notice.”

    NATALIE DAVIES
  • “Phoenix has changed my life drastically. As a student, finding work that fits around your education is so difficult. BUT Working with Phoenix, my hours are as flexible as I desire which is great as I can work around my university schedule and also maintain financial stability as a student. Just when I felt like giving up with my career goals, Phoenix made me feel it was possible!”

    DEMI COWLES

Collaboration is key to success

Our partnerships reflect the values that we uphold
  • We've committed to growing our own forest, reducing carbon pollution and challenging the carbon footprint.
    Each month:
    1440 
    trees planted
    105.6 
    tonnes of CO2 removed
    Each month 
    Phoenix:
    plants 1440 trees
    remove 105.6 tonnes of CO2.
  • Good Night Out believes that night's out should be full of fun and freedom. They campaign for safer nights out, enabling clients to better understand, respond to and prevent sexual harassment and assault in their spaces.
    With the help of GNO, Phoenix has created bespoke working policy and procedures for our clients and contractors, to understand boundaries and the support that is offered to them.
Find out more

LET'S WORK TOGETHER

Our experienced teams manage the entire process from planning, site booking, to build, project delivery and on-site management.

We provide updates, statistics, results and reports
Website by Catalyst Design Studio
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